Can I designate someone else to pick up my order on my behalf?

Certainly, you can nominate someone to collect your order on your behalf. In this case, please ensure that both you and the designated individual are present. You will need to bring along the person's ID or passport, along with an authorization letter (procuration) indicating their permission to collect the order on your behalf. This process ensures a smooth and secure order pickup process for everyone involved.

Still have questions? Please contact us at tmouk@changegroup.co.uk or at +44 (0)207 4937090