How do I know if my order was successful?
We use an automated order confirmation system. You will receive an email confirmation once an order is successfully placed. In the unlikely event that a confirmation email is not received, please check your junk email or alternatively please get in touch with us at: tmouk@changegroup.co.uk.
Still have questions? Please contact us at info@changegroup.co.uk or at +44 (0)207 4937090
Browse other FAQs
- How do I order travel money online?
- Do you have any limits on orders placed online?
- Can I specify my preferred currency denominations when ordering online?
- I placed an order online but I didn't receive a confirmation email - What should I do?
- Is there any fee for currency exchange online?
- How long does it take to place an order online?
- How far in advance can I place my order?