I placed an order online, but I did not receive an email confirmation - What should I do?

Our email confirmations are sent out automatically. Our Travel Money helpline is open from Monday to Thursday 9:00 - 17:00 and on Fridays 9:00 - 17:00 excluding bank/public holidays. If you haven’t received our confirmation, please contact us at tmouk@changegroup.co.uk or at our Travel Money online helpdesk on +44 (0)207 4937090